Frequently Asked Questions

Mentora is a comprehensive platform for medical education in the Netherlands. We provide structured learning paths, diagnostic testing, and preparation for the BIG exam for healthcare professionals.

We support 8 languages: Dutch, English, Spanish, Portuguese, Ukrainian, Persian, Turkish, and Russian. You can change the language using the language selector in the top navigation.

Click the "Register" button in the top navigation, fill in your details, and verify your email address. You can also register using DigiD if you have a Dutch social security number.

A diagnostic test is an adaptive assessment that evaluates your knowledge across different medical domains. It uses IRT (Item Response Theory) to provide accurate ability estimates and personalized learning recommendations.

We offer several types: Express (quick assessment), Preliminary (3 questions per domain), Full (comprehensive), Readiness (6 questions per domain), and Comprehensive (most thorough). Each type provides different levels of detail.

IRT (Item Response Theory) adapts questions based on your performance. If you answer correctly, questions become more difficult. If you answer incorrectly, they become easier. This provides a more accurate assessment of your abilities.

The Learning Map is your personalized study guide. It shows your progress across different medical domains, recommends next steps, and helps you track your preparation for the BIG exam.

Domains are different areas of medical knowledge, such as Pharmacology, Therapeutic Dentistry, Surgical Dentistry, Pediatric Dentistry, etc. Each domain has specific learning objectives and assessment criteria.

Virtual Patients are interactive clinical scenarios where you can practice diagnosis and treatment decisions in a safe environment. They help you develop clinical reasoning skills.

The BIG exam is the official examination for healthcare professionals in the Netherlands. It assesses your knowledge and skills to ensure you can practice safely in the Dutch healthcare system.

Start with a diagnostic test to identify your strengths and weaknesses. Use the Learning Map to follow a structured study plan. Practice with virtual patients and take regular assessments to track your progress.

You need your medical diploma, language certificates (Dutch/English), and proof of identity. Check the BIG website for the complete list of required documents for your specific profession.

Check your email and password. If you forgot your password, use the "Forgot Password" link. For DigiD users, ensure your DigiD session is active. Contact support if problems persist.

Yes, our platform is fully responsive and works on smartphones and tablets. However, for the best experience with diagnostic tests, we recommend using a desktop or laptop computer.

Try refreshing the page or clearing your browser cache. Ensure you have a stable internet connection. If the problem persists, contact our technical support team.

The forum is a place to discuss medical topics, ask questions, and share experiences. You can browse existing topics or create new ones. Please follow our community guidelines for respectful communication.

Be respectful, stay on topic, and provide helpful information. Do not share personal medical advice or spam. Moderators may remove inappropriate content.